Returns & Exchanges

At Cosmetics Online, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.